Web data notes

How often developers reply to Google Play reviews: a 2,384-review sample

I built the tool used for this article and ran it myself on Apify. Every number below comes from the run IDs above.

What we measured

Of 2,384 Google Play reviews in one run, 336 carried a developer reply (14.1%). Apple's public review feed has no replies, so the App Store side shows none by design.

By app

AppReviewsWith a developer reply
com.junhwank.habitjar8845.5%
com.whatsapp2,0000.0%
edvarderos.habitgrid296100.0%

In this sample the reply rate ranged from 0% to 100% depending on the app.

Fields you get

developerReply and developerReplyDate sit next to the review text, rating, date and app version, so you can measure response time per app and country.

Run it yourself

{
  "apps": [
    "com.whatsapp"
  ],
  "stores": [
    "googlePlay"
  ],
  "countries": [
    "us"
  ],
  "includeDeveloperReplies": true
}